How to Know Whether Online Psychological Counseling Is Right for You | Safe and Sound

Online counseling is a useful way to receive psychological support from mental health professionals through an online environment. However, there are factors to consider to determine whether this is the right option for you. Below are some suggestions to help you make the right decision.

Ngo Thi Sang | Master of Education – Institute of Psychology and Mental Health (SnS)

Center for Community Health and Development Research

1. Consider and assess individual needs.

To determine if online counseling is right for you, start by asking yourself about the specific mental health issues you're facing. This could include stress, anxiety, depression, or relationship problems. Understanding your needs will help you determine if online counseling can effectively support you. Online counseling is often suitable for those who want frequent and flexible conversations but still need privacy. For cases requiring more in-depth intervention or experiencing a severe mental health crisis, you may need to consider in-person counseling with a psychologist or psychiatrist for better results.

2. Proficiency in using technology

 Proficiency in using technology

Online counseling uses technology and the internet to interact with mental health professionals , such as video calls or text messages. Online counseling requires you to be able to use technological devices such as smartphones and computers, and have an internet connection to maintain a conversation via video or text. If you feel confident and comfortable with this, online counseling may be a suitable option. However, if you feel unsafe or hesitant about interacting online, this can affect the effectiveness of the counseling session. For some people, the online environment helps them open up more because they can access counseling even from home without having to travel, but for others, the feeling of distance can make it difficult to express their emotions.

3. Privacy and security

For many people, privacy and security are important factors when seeking mental health counseling. Online counseling with a mental health professional ensures the privacy and security of your personal information. However, please ensure that you feel confident and comfortable sharing sensitive information with a mental health professional online.

4. Be careful in verifying the qualifications and experience of experts.

Choosing a qualified and experienced psychologist is a crucial step in your counseling journey. Find out if the professional has degrees from reputable schools or organizations and is licensed to practice. Assess their years of experience in counseling, including any additional certifications or continuing education they have undertaken to enhance their expertise. Many experienced psychologists will provide detailed information about successful therapies they have implemented, such as cognitive-behavioral therapy (CBT), exposure therapy, or other supportive methods. Checking reviews and testimonials from people who have worked with the professional is a good way to verify the quality of service. This ensures you are being supported by someone competent and deeply knowledgeable in the field of psychology.

5. Financial feasibility

Financial feasibility

Before deciding to enroll in online counseling, carefully consider your budget. Online counseling services vary in price, from individual sessions to long-term support packages. Some online counseling platforms may offer a range of affordable options, depending on the frequency and duration of the sessions. Additionally, some organizations offer financial assistance programs for those in need, so you can explore these options to find a service that suits your needs without significantly impacting your finances.

Online consultations are often more cost-effective and flexible, but you should still ensure that the cost is within your personal budget and doesn't disrupt other life priorities.

6. Personal considerations

Beyond finances and the psychologist's qualifications, several other important personal factors can influence your counseling process. For example, the environment you choose for the counseling session is also a factor to consider: do you have a private space to share comfortably? Online counseling may be suitable if you feel more comfortable sharing via screen rather than in person. Some people may find that communicating online with a psychologist helps reduce their anxiety, especially when discussing sensitive issues. 

Furthermore, consider your consistency and commitment. To see the effectiveness of the therapy, you need patience and regular participation in counseling sessions with a mental health professional. Carefully considering these factors will help you make the right decision about whether or not to begin your online counseling journey.

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Are online psychological counseling services effective?

Things you need to know before seeking online counseling.

: How to Know Whether Online Psychological Counseling Is Right for You | Safe and Sound